Texas Center for Patient Safety: 2026-2028 Patient Safety: The Patient's Perspective
Overview
In 2018 Laura Squires underwent cytoreductive surgery and HIPEC for Stage IV cancer treatment. A major surgery, it included its share of risks. However, nothing prepared her or her care team for a sentinel event. In this presentation, Laura shares her experience as the patient experiencing the safety event and leverages expertise in process improvement to analyze the reactions of her care team as they worked to resolve the event.
Target Audience
This activity is intended for physician associates, nurses, pharmacists, pharmacy technicians, certified public health professionals, physical therapists in Texas, and community health workers.
Learning Objectives
Upon completion of this activity leaners should be able to:
1. Identify the levels of patient safety events and their significance.
2. Characterize best-practices for managing a patient safety event
3. Analyze a real-world case study to evaluate actions for best practices.
Conchita Andrijeski, LPC-S, CCTP, BHC-CC
Leslie Ayres
Jennifer Barrow, RN, MSN
Juana Escobedo Bermudez, BSPH, CES, CHWI
Jeffrey Mott, DHSc, PA-C
Jacob Rogers, Pharm.D., BCACP
scott walters, PhD
Karen Ayala, BS, CHES, CHW
Justin Burton, MBA BSN RN CPPS CPHQ NE-BC LLC LSSBB
Leslie Reyna, MSW, CHW, CHWI
Laura Squires, MS, BS, LBB
In support of improving patient care, The University of North Texas Health Science Center at Fort Worth is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing Education for the healthcare team.
The University of North Texas Health Science Center at Fort Worth has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME for activities planned in accordance with AAPA CME Criteria.
National Board of Public Health Examiners
This activity is approved for up to .75 credits accepted by the National Board of Public Health Examiner’s Certified Public Health (CPH) recertification program.
Texas Physical Therapy Association
This activity is offered by the Texas Board of Physical Therapy Examiners Accredited Provider #2711035TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE.
Designation Statements
Physician Assistants
This activity is designated for .75 AAPA Category 1 CME credits. Approval is valid until 07/24/2028. PAs should only claim credit commensurate with the extent of their participation.
Pharmacists
This knowledge-based activity has been assigned UAN JA0004637-0000-26-017-H05-P and will award up to 6 contact hours of continuing pharmacy education credit in states that recognized ACPE Providers. Statements of participation will indicate hours and CEUs based on participation and will be issued online at the conclusion of the activity. Successful completion includes completing the activity, its accompanying evaluation and/or posttest (score 70% or higher) and requesting credit online at the conclusion of the activity.
Credit will be uploaded to CPE Monitor, and participants may print a statement of credit or transcript from their NABP e-profile. HSC complies with the Accreditation Standards for Continuing Pharmacy Education.
Pharmacy Technicians
This knowledge-based activity has been assigned UAN JA0004637-0000-26-017-H05-T and will award up to 6 contact hours of continuing pharmacy education credit in states that recognize ACPE Providers. Statements of participation will indicate hours and CEUs based on participation and will be issued online at the conclusion of the activity. Successful completion includes completing the activity, its accompanying evaluation and/or posttest (score 70% or higher) and requesting credit online at the conclusion of the activity.
Credit will be uploaded to CPE Monitor, and participants may print a statement of credit or transcript from their NABP e-profile. HSC complies with the Accreditation Standards for Continuing Pharmacy Education.
Nurses
This activity provides .75 contact hour(s).
Certified Public Health Professionals
This activity provides .75 contact hour(s).
Physical Therapists
This course provides .75 contact hour(s) for PTs and PTAs licensed in Texas. For successful completion, a participant must attend the program, complete the evaluation, and request credit online at the conclusion of the activity.
Community Health Workers
.75 Non-certified CEU. This educational module was not reviewed by DSHS but has competencies that are within the scope of a CHW/CHWI. (Service Coordination, Knowledge Base on Specific Health Issues, Capacity Building, Communication, Teaching, Advocacy, Interpersonal, Organization Skills)
CHW/CHWI’s can claim HSC Participation (Certificate of Attendance) credit upon the conclusion of the conference.
Certificate of Attendance
The University of North Texas Health Science Center at Fort Worth certifies this activity for .75 hour(s) of participation.
Interprofessional Credit
This activity was planned by and for the healthcare team, and learners will receive .75 hour(s) of Interprofessional Continuing Education (IPCE) credit for learning and change.
Available Credit
- 0.75 AAPA Category 1 CME
The University of North Texas Health Science Center at Fort Worth has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 0.75 AAPA Category 1 CME credits. Approval is valid until July 24, 2028. PAs should only claim credit commensurate with the extent of their participation.
- 0.75 ACPE Pharmacy
- 0.75 ACPE Technician
- 0.75 ANCC
- 0.75 Certified Public Health (CPH)
- 0.75 IPCE
- 0.75 HSC Participation
- 0.75 Physical Therapist (PT)
This activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider APS #: and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas.
Price
Required Hardware/software
This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge. For all activities featuring audio, you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have session cookies enabled on your computer. Adobe Acrobat Reader may be required for certain activities.
Accessibility Statement
If you require special assistance to participate in this activity, please call (817) 735-2539 or email: [email protected]. An Equal Opportunity University.

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