Patient Safety: High Reliability Organizations - College of Public Health 2025-2027
Overview
Over the last two decades, patient safety improvement efforts in healthcare have focused on the hospital setting. There is growing evidence that illustrates patient harm may also occur in medical office settings, resulting in preventable harm. To begin to address this issue, education on Just Culture and High-Reliability Organization (HRO) principles is needed to ensure that hospitals and medical office environments foster transparency in event reporting, balanced accountability, and a focus on a preoccupation with failure and sensitivity to daily operations.
Target Audience
This activity is intended for physicians, nurses, physician associates, nurse practitioners, and certified public health professionals.
Learning Objectives
Upon completion of this activity, learners should be able to:
Examine an organization’s demonstration of safety as a core value through actions to be mindful and identify problems and issues when they occur.
Employ patients, families, and care partners in leadership, governance, and safety and improvement efforts. Implement a systems approach to workforce safety.
Develop and maintain appropriate activities and actions to become a high-reliability organization, prioritizing patient safety and patient outcomes.
Disclosures
In accordance with the appropriate accrediting bodies, all planners, teachers, and authors with control over activity content are required to disclose to the provider any relevant financial relationships (those held by the person, currently or within the last 24 months) with ineligible interests. Accredited providers are required to provide this information to learners before the start of an activity. The University of North Texas Health Science Center at Fort Worth Division of Academic Innovation's office planning team nor the subject matter experts have anything to disclose.
Primary Author
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, CHWI, DipACLM, CHWC
Associate Professor, Health Administration & Policy, School of Public Health
Associate Professor, Personalized Health & Well-Being, School of Health Professions
Director, Texas State Certified CHW/CHWI Training Program
University of North Texas Health Science Center at Fort Worth
Peer-Reviewers and Planners
Kate Taylor, DNP, FN-C, CPPS, FNAP
Assistant Dean of Clinical and Outreach Affairs, College of Nursing
Adjunct Faculty, Texas College of Osteopathic Medicine
Clinical Executive, SaferCare Texas
University of North Texas Health Science Center at Fort Worth
Justin Burton, MBA BSN RN CPPS CPHQ NE-BC
Director SaferCare Texas
Assistant Professor, Office of the Dean
College of Nursing
University of North Texas Health Science Center at Fort Worth
David Farmer, PhD, LPC, LMFT
Executive Director, Interprofessional Education and Integrated Behavioral Health
Associate Professor
Medical Education and Health Systems Science
Texas College of Osteopathic Medicine
University of North Texas Health Science Center at Fort Worth
Jeffrey Beeson DO, RN, EMT-P
Executive Medical Director
Assistant Professor
Medical Education & Health Systems Science
Texas College of Osteopathic Medicine
University of North Texas Health Science Center at Fort Worth
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC
Jeff Beeson, DO, FAEMS
Justin Burton, MBA BSN RN CPPS CPHQ NE-BC LLC LSSBB
David Farmer, PhD, LPC, LMFT, FNAP
Kate Taylor, DNP, FNP-C, CPPS, FNAP
Jeff Beeson, DO, FAEMS
Justin Burton, MBA BSN RN CPPS CPHQ NE-BC LLC LSSBB
David Farmer, PhD, LPC, LMFT, FNAP
Kate Taylor, DNP, FNP-C, CPPS, FNAP
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC
In support of improving patient care, The University of North Texas Health Science Center at Fort Worth is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing Education for the healthcare team.
As a Jointly Accredited Organization, The University of North Texas Health Science Center at Fort Worth is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. The University of North Texas Health Science Center at Fort Worth has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME for activities planned in accordance with AAPA CME Criteria.
American Osteopathic Association
The University of North Texas Health Science Center at Fort Worth is accredited by the American Osteopathic Association to award continuing medical education to physicians.
National Board of Public Health Examiners
This activity is approved for ## credit(s) accepted by the National Board of Public Health Examiners' Certified Public Health (CPH) recertification program.
Designation Statements
Physicians
The University of North Texas Health Science Center at Fort Worth designates this program for a maximum of 1.0 contact hour of AOA Category 1B CME credits and will report CME and specialty credits commensurate with the extent of the physician's participation in the activity.
The University of North Texas Health Science Center at Fort Worth designates this activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
PAs
This activity is designated for 1 AAPA Category 1 CME credits. Approval is valid until May 13, 2027. PAs should only claim credit commensurate with the extent of their participation.
Nurses
This activity provides up to 1.0 contact hours.
Certified Public Health Professionals
This activity provides 1.0 contact hours.
Certificate of Attendance
The University of North Texas Health Science Center at Fort Worth certifies this activity for 1.0 hours of participation.
Available Credit
- 1.00 AAPA Category 1 CME
The University of North Texas Health Science Center at Fort Worth has been authorized by the American Academy of Physician Associates (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 1.00 AAPA Category 1 CME credits. Approval is valid until October 1, 2027. PAs should only claim credit commensurate with the extent of their participation.
- 1.00 AMA PRA Category 1 Credit™
- 1.00 ANCC
- 1.00 AOA Category 2-B
- 1.00 Ethics
- 1.00 IPCE
- 1.00 HSC Participation
Price
Required Hardware/software
This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge. For all activities featuring audio, you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have session cookies enabled on your computer. Adobe Acrobat Reader may be required for certain activities.
Accessibility Statement
If you require special assistance to participate in this activity, please call (817) 735-2539 or email: [email protected]. An Equal Opportunity University.

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