
CHW: 2026-2028 Health Literacy 101
Overview
This activity will prepare community health workers to connect to people in the community and understand their health care needs. As well as ways to help community members access the available health resources. Many deaths and events of serious harm happening in U.S. healthcare are preventable. These poor health outcomes happen for several reasons. These reasons include the Non-Medical Drivers of Health (NMDOH). NMDOH can be a lack of access to healthy food, limited access to health care, and low income. They can also include culture, language, education, and low health literacy. CHWs connect people in the community with easy to understand health information.
Target Audience
This activity is intended for community health workers.
Learning Objectives
Upon completion of this activity leaners should be able to:
1. Discuss the the non-medical drivers of health and how they impact the health outcomes in the community.
2. Demonstrate knowledge of barriers to communication and understanding of how to facilitate health protective behaviors.
3. Employ effective strategies to help clients reduce their barriers through health-literate communication.
Course summary
- 2.50 HSC Participation
Disclosures
In accordance with the appropriate accrediting bodies, all planners, teachers, and authors with control over activity content are required to disclose to the provider any relevant financial relationships (those held by the person, currently or within the last 24 months) with ineligible interests. Accredited providers are required to provide this information to learners before the start of an activity. The University of North Texas Health Science Center at Fort Worth Division of Academic Innovation's office planning team nor the subject matter experts have anything to disclose.
Primary Author
Teresa Wagner, DrPH, MS, CPH, RD/LD, CHWI, DipACLM, CHWC
Assistant Professor, Texas College of Osteopathic Medicine, Department of Public Health, University of North Texas Health Science Center at Fort Worth
Director, UNT Health Texas State Certified CHW/CHWI Training Program
Instructional Design
Donnell McKenzie, MEd
Instructional Designer
CE & Assessment Department, Division of Academic Innovation, University of North Texas Health Science Center at Fort Worth
Donnell McKenzie, N/A
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC, CPCHE, FTPHA
Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, FNAP, CHWI, DipACLM, CHWC, CPCHE, FTPHA
Designation Statements
Community Health Workers
2.5 Non-certified CEU. This educational conference was not reviewed by DSHS but is within the scope of a CHW/CHWI and covers one of these competencies.
Communication Skills – 1.5
Service Coordination and Navigation Skills - 0.5
Capacity-Building Skills - 0.5
CHW/CHWI’s can claim HSC Participation credit upon the conclusion of the activity.
Certificate of Attendance
The University of North Texas Health Science Center at Fort Worth designates this activity for 2.5 hour(s) of participation.
Available Credit
- 2.50 HSC Participation
Price
Required Hardware/software
This activity is best experienced using the most current browser (or one back) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge. For all activities featuring audio, you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have session cookies enabled on your computer. Adobe Acrobat Reader may be required for certain activities.
Accessibility Statement
If you require special assistance to participate in this activity, please call (817) 735-2539 or email: [email protected]. An Equal Opportunity University.

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