2022-24 CHW Health Literacy 101

Program Overview

This activity will prepare community health workers to connect to people in the community and understand their health care needs. Ways to help community members to access the available health resources will also be covered. Many deaths and events of serious harm happening in U.S. healthcare are preventable. These poor health outcomes happen for several reasons. These reasons include the Social Determinants of Health (SDOH). SDOH can be a lack of access to healthy food, limited access to health care, and low income. They can also include culture, language, education, and low health literacy. Community Health Workers (CHWs) create good health and health behaviors by helping people access health resources. This course prepares you to connect people in your community with easy to understand health information.

Learning Goal and Outcome
Learning Goal: Participants will increase knowledge about the social determinants of health and how it impacts the health outcomes in the community.

Learning Outcome: Participants will connect the community members to the available health resources to improve their health outcomes.

Target Audience

This activity is intended for community health workers.

Learning Objectives

When you complete this module, you will be able to:

  1. Demonstrate knowledge of barriers to communication and understanding of how to facilitate health protective behaviors.
    • (Communication - 1.5; Service Coordination - .5)
  2. Employ effective strategies to help clients reduce their barriers through health-literate communication.
    • (Capacity Building Skills - .5)
Course summary
Available credit: 
  • 2.50 Community Health Worker (CHW)
  • 2.50 HSC Participation
Course opens: 
Course expires: 


In accordance with the appropriate accrediting bodies, all planners, teachers, and authors with control over activity content are required to disclose to the provider any relevant financial relationships (those held by the person, currently or within the last 24 months) with ineligible interests. Accredited providers are required to provide this information to learners before the start of an activity. The University of North Texas Health Science Center at Fort Worth Division of Academic Innovation's office planning team nor the subject matter experts have anything to disclose.

Primary Authors

Portrait image of Teresa Wagner


Teresa Wagner, DrPH, MS, CPH, RD/LD, CPPS, CHWI, DipACLM, CHWCAssociate Professor, Health Administration & Policy, School of Public Health
Associate Professor, Personalized Health & Well-Being, School of Health Professions
Interim Director and Clinical Executive for Health Literacy, SaferCare Texas
Director, Texas State Certified CHW/CHWI Training Program
University of North Texas Health Science Center at Fort Worth


Instructional Design
Brenda Wilson, MS, CHCP
Senior Instructional Designer
CE & Assessment Department, Division of Academic Innovation, University of Texas Health Science Center at Fort Worth

Accreditation Statements

Community Health Workers
This activity is State Certified for 2.5 credits for community health workers.

Certificate of Attendance

The University of North Texas Health Science Center at Fort Worth certifies this activity for 2.5 hours of participation.

Available Credit

  • 2.50 Community Health Worker (CHW)
  • 2.50 HSC Participation


Please login or register to take this course.

Required Hardware/software

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Accessibility Statement

If you require special assistance to participate in this activity, please call (817) 735-2539 or email: register@unthsc.edu. An Equal Opportunity University.