10:00 AM – 11:00 AM
Justin McGlothin ED. D., Professor of Management at Miami University –

“Unlocking Gentelligence”

1. Analyze key barriers that hinder effective intergenerational collaboration
2. Conduct an "assumption audit" that challenges common stereotypes and reframes generational differences as a valuable asset
3. Develop  practical strategies for replacing generational judgment with genuine curiosity and openness to different perspectives
4. Design  a roadmap for building an organizational culture that actively promotes and celebrates intergenerational learning and collaboration
5. Facilitate meaningful intergenerational dialogue using strategic "power questions" to promote understanding and connection

11:00 AM – 12:00 PM
Richard Curtis, RN, MS, HACP, Center for Improvement in Healthcare Quality –

“New COP’s for Discharge Planning and Emergency Services”

1. Identify new requirements in discharge planning and emergency services
2. Discuss the impact of these requirements on hospital compliance programs
3. Determine specific actions hospitals can take to come into compliance with these requirements