At the conclusion of this activity, participants should be able to:

• Discuss best practices for multidisciplinary communication, collaboration and coordination including patient/caregiver education
• Recognize shared accountability during all points of transition
• Develop timely follow-up, support and coordination after the patient leaves a care setting
• Compare and Contrast the key differences between sympathy, empathy and compassion
• Explain how practicing compassion reduces the feeling of burnout
• Identify non-verbal and verbal ways to demonstrate compassionate care