Building a Patient Centered Medical Home

Lessons Learned with Metrics

Activity Details
  • Credit Amounts:
    • CNE: 0.60
    • CPH: 0.50
    • Physicians: 0.50
    • TSBSWE: 0.50
  • Cost: Free
  • Release: Jul 13, 2016
  • Expires: Jul 13, 2018
  • Estimated Time to Complete:
    30 Minutes
  • System Requirements:
  • Average User Rating:
    ( Ratings)

Needs Statement

To measure improvement, practices must begin tracking metrics.  This eLearning activity will explore the types of metrics health care practices can collect to measure patient satisfaction, quality improvement, and other items of measurement.

Target Audience

This elearning activity is intended for medical professionals (physicians, pharmacists, NPs, PAs, nurses) interested in the Primary Care Medical Home model.  


  • Identify metrics that will improve your practice;
  • Define roles for metrics success;
  • Utilize techniques for team engagement; and
  • Verbalize strategies for avoiding pitfalls.



UNT Health Science Center is approved by the California Board of Registered Nursing, Provider # 16274. This activity is approved for 0.60 Contact Hours.


This activity is approved for 0.50 credit(s) accepted by the National Board of Public Health Examiners' Certified Public Health (CPH) recertification program.

The University of North Texas Health Science Center is accredited by the American Osteopathic Association to award continuing medical education to physicians.


This activity is approved for a maximum of 0.50 Clock Hours for Social Workers.

Faculty Disclosure

Neither the faculty, nor the UNTHSC Professional and Continuing Education staff, has anything to disclose.


The activity was supported by PACE - General.